As a business, we consider it to be an honor that you would consider Rails North-West to handle your company’s photographic and presentation needs. Our goal is exceed your expectations in terms of quality, creativity and value.
Each photo-shoot or project is priced based upon, the usage, the amount of time, degree of difficulty and resources required to produce images and/or presentations that meet your current needs as well as an eye to the future. We understand the budgeting & approval process and we will do our utmost to provide you maximum value for your dollar.
As you take pride in the services and products you provide, we share those values and principles. Upon receiving a work quotation from Rails North-West, we are confident of the fact you will be pleasantly surprised at the value you will receive by doing business with us.
Q: What kind of equipment do you use?
A.: We depend on Nikon, Adobe and Microsoft products.
Q: Do you use outside vendors?
A: Yes. When required, we utilize the best third party vendors available. Examples of the use of third party vendors include but are not limited to: photo printing and publishing services.
Q: Who owns the copyrights and how can the images be used?
A: All copyrights are retained by Rails North-West. Under our basic agreement, the client has unlimited use of the photographs for use in the promotion of their company, Images may not be transferred to other parties without the express written permission of Rails North-West. (Certain fees may apply for third party use.)
Q: Who owns the copyrights to PowerPoint ® presentations created by Rails North-West?
A: All copyrights are retained by Rails North-West. Once delivered, the customer may modify the presentation “in-house” in order to update the document. Additional charges may apply to modifications made by third parties.
Q: Who own the copyrights to publications produced by Rails North-West?
A: Rail North-West retains all copyrights and digital files related to all publications. In some applications, dual copyrights may apply.
Q: How are images provided from Rails North-West to my company?
A: Rails North-West will supply images in both high resolution .jpeg and .tif formats on CD and/or DVD. Two identical disks will be provided to you.
Q: Is your work guaranteed?
A: At Rails North-West, we want to keep your business. If you are not pleased, Rails North-West will do its utmost to make things right even if it means having to reshoot the project. In cases where press runs are performed, PDF files are provided to you for final proofing and sign off. Too, you are welcome to participate in the “press watch” to assure your satisfaction.
Q: What are Rails North-West’s Payment terms?
A: Payment terms depend on the project. For photographs and digital media, payment is due 15 days from the delivery date of the project.
Payment for the printing of publications requires a 50% payment at the time the digital files are delivered to the publisher. The balance is due 15 days from the completion of the project unless other arrangements are made.
Contact: 206-953-4882 or deane@railsnwimage.com